Refund & Return Policy

Refund & Return Policy

Refunds & Returns Policy for

Welcome to We understand that sometimes a product may not meet your expectations, and we wish to make the return process as seamless as possible. Our policy outlines the conditions under which returns and refunds are accepted.

Return Process

  1. Initiating a Return: To initiate a return, please contact our customer support team at within 30 days of receiving your order. Please provide your order number, the item(s) you wish to return, and the reason for the return.
  2. Approval and Instructions: Once your return request is reviewed and approved, we will provide you with detailed instructions on how to return your product, including the return shipping address.
  3. Shipping the Product: You are responsible for properly packaging and shipping the returned product back to us. We recommend using a trackable shipping service to ensure the product’s safe return.

Conditions for Return

  • Product Condition: Items must be returned in their original condition, unworn and unwashed, with all tags and original packaging intact.
  • Proof of Purchase: A valid receipt or proof of purchase is required for all returns.
  • Exclusions: Certain items, such as personalized or customized products, sale items, and perishable goods, may not be eligible for return. Please check the product listing for specific return information.


Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.


If you need to exchange an item for the same item in a different size or colour, email us at, and we will send you exchange instructions.

Return Shipping Costs

Return shipping costs are the customer’s responsibility unless the return is due to an error on our part (e.g., an incorrect or defective item). In such cases, we will cover the return shipping costs.

Contact Information

For any questions or concerns regarding your return, please contact us at